Refund / Return Policy

Kelzeni

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@kelzeni.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Kelzeni is operated by Shenzhen Shu Jie Trading Co., Ltd.

Company Name: Shenzhen Shu Jie Trading Co., Ltd.

Address: Room 211, No. 27, Zhangbei Road, Zhangbei Community, Longcheng Subdistrict, Longgang District, Shenzhen, Guangdong Province, China

Phone: +86 17784443553

Email: support@kelzeni.com